Dispatch, Shipping & Returns
Here at Preppers Shop UK we are determined to do everything we can to give you the very best shopping experience.
Order before midday for same day dispatch on all orders!
This dispatch time is only valid on working days (Monday-Friday), if you order on a Saturday your order will be dispatched the next working day on Monday. To qualify for same day dispatch your order needs to be completed prior to midday. If your order requires age verification this needs to be completed before your order can be considered a completed order.
We ship all UK parcels with next day delivery for ultimate speed. We also offer FREE UK mainland next day delivery on orders over £100.
UK Mainland next day delivery - £4.95
UK Non Mainland - £15.00**
Europe - Airmail (5-7 Working Days) - £20.00
Rest of World - UPS Express (10-15 working days) - £30
**We operate a flat rate for non-mainland addresses due to the additional charges that are levied by our couriers.
If you believe that your parcel is small or that your address falls within UK mainland post codes, please contact us to discuss your shipping.
Returns, Faults & Damaged Items
If you are not completely satisfied with your items then you can return them to Preppers Shop UK within 15 days of delivery. It will need to be unused and in the original condition including any packaging. Faults and damages need to be reported within 48hrs of delivery.
Please return to:
Preppers Shop UK
Unit 4 Soweni Building
Treloggan Industrial Estate
Please include a note with your order number and the reason for the return.