Dispatch, Shipping & Returns

Here at Preppers Shop UK we are determined to do everything we can to give you the very best shopping experience.

Dispatch Times

Order before midday for same day dispatch on all orders!

This dispatch time is only valid on working days (Monday-friday), if you order on a Saturday your order will be dispatched the next working day on Monday. To qualify for same day dispatch your order needs to be completed prior to midday. If you order requires age verification this needs to be completed before your order can be considered a completed order.

Shipping Rates

We ship all UK parcels with next day delivery for ultimate speed. We also offer FREE UK mainland next day delivery on orders over £100.

UK Mainland next day delivery - £4.95 

UK Non Mainland - £15.00**

Europe - Airmail (5-7 Working Days) - £20.00

Rest of World - UPS Express (10-15 working days) - £30

**We operate a flat rate for non-mainland addresses due to the additional charges that are levied by our couriers.

If you believe that your parcel is small or that your address falls within UK mainland post codes, please contact us to discuss your shipping.

Returns, Faults & Damaged Items

If you are not completely satisfied with your items then you can return them to Preppers Shop UK within 15 days of delivery. It will need to be unused and in the original condition including any packaging. Faults and damages need to be reported within 48hrs of delivery.

Please return to:
Preppers Shop UK
Darbari Building
Prow Park
Treloggan Industrial Estate
Newquay​​​​​​​
Cornwall
​​​​​​​TR7 2SX

Please include a note with your order umber and the reason for the return.