Dispatch, Shipping & Returns

Dispatch Times

We aim to dispatch all items as fast as possible. However, at busy times there may be at least 1-2 days processing on certain items. If your order requires age verification, this needs to be completed before your order can be considered a completed order.

Shipping Rates

Standard Delivery - Approx 3-4 Working days - £4.99

Age Verified Delivery (Required for all purchase containing a bladed product) - Approx 3-4 Working days - £6.99

Europe - Airmail (5-7 Working Days) - £20.00

Rest of World - UPS Express (10-15 Working days) - £30

Returns, Faults & Damaged Items

If you are not completely satisfied with your items then you can return them to Preppers Shop UK within 15 days of delivery. It will need to be unused and in the original condition including any packaging. Faults and damages need to be reported within 48hrs of delivery.

Please return to:

Preppers Shop UK

Units 11 & 12

Dunveth Business Park

Wadebridge

Cornwall

PL27 7FE

Please include a note with your order number and the reason for the return. Once a return has been authorised you will be notified by email. Please then allow up to 14 days for a refund to land back to your payment method.